The service edge : 101 companies that profit from customer care / by Ron Zemke .-
Material type: TextPublication details: New York : A plume book , 1989Description: xviii, 584 pISBN: 0453006477Subject(s): Customer service-United States | Service industries-United States-managementLOC classification: HF5415.5 | .Z46Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Taita Taveta University Library General Circulation | Non-fiction | HF5415.5 .Z46 1989 (Browse shelf (Opens below)) | Available | T5407 |
There are no comments on this title.